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This privacy policy delineates the personal data processing activities exclusively associated with the information gathered through our website. SOPHiA GENETICS customers are encouraged to access the dedicated privacy policies for SOPHiA DDMTM and SOPHiA CarePathTM directly through the respective platforms.
Rolle, Switzerland, and its subsidiaries1 (“SOPHiA GENETICS”, “we”, “us” and “our”), act as Data Controllers collecting and using your Personal Data when you visit our website www.sophiagenetics.com.
This Privacy Policy explains how your Personal Data may be used in this context. It may be amended from time to time based on applicable data protection laws, regulations, and guidelines provided by public authorities (“Applicable Data Protection Laws”).
Should you provide us with data not covered by our website privacy policy, such data shall be covered by a distinct contractual relationship, as well as applicable laws and regulations.
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| The type of data we collect | Personal Data concerning the identity of requestors, prospects or partners contacting us via our contact forms, including first name, last name, email address, phone number, country, contact purpose and message. |
| Why do we use them |
These Personal Data are necessary to process your request and adapt our answers to best suit your demand. If you agree to this by providing your consent, we may use your personal information to send you information about our products, services, and the events we may organize from time to time. We make sure that each contact form limits the collection of Personal Data to what is necessary and indicates the required information to provide. |
| Retention | Personal Data concerning our prospects shall be kept for three (3) years from the time they are collected or from the last contact sent by the prospect, without prejudice to any retention obligations or limitation periods. |
| The type of data we collect | Personal Data concerning the identity of an applicant for a SOPHiA GENETICS’ job offer, including but not limited to first name, last name, email address, phone numbers, residence address, photography, birth date, nationality, residence permit, professional and academic background, resumes and cover letters. Each job offer form limits the collection of Personal Data to what is necessary and indicates the required information to provide. Sensitive information, such as race or sexual orientation, is not necessary for the job application process. If an applicant decides to include such information, the sensitive data will be processed in accordance with Applicable Data Protection Laws. |
| Why do we use them |
These Personal Data are necessary to process your application. Each job offer form limits the collection of Personal Data to what is necessary and indicates the required information to provide. |
| Retention | Personal Data shall be kept for two (2) years from the time they are collected or from the last contact sent by the applicant, without prejudice to any retention obligations or limitation periods. |
The performance of a contract – for the entering or the performance of a contract between SOPHiA GENETICS and yourself representing a (prospect) customer, a (prospect) partner or as an applicant with regards to processing operations, marketing and relationship monitoring;
Our legitimate interest – This applies where SOPHiA GENETICS conduct operations for the purpose of compiling statistics, marketing, promoting, and developing and/or improving SOPHiA GENETICS’ products and services, as well the defense of SOPHiA GENETICS’ rights and interests;
Compliance with legal obligations – This applies where SOPHiA GENETICS is required to process data with regard to invoicing and accounting purposes or the management of requests or for responding to the exercise of your rights.
We implement appropriate measures to protect your Personal Data when we transfer your Personal Data outside of your home country such as data transfer agreements that incorporate standard data protection clauses.
We may share Personal Data with third parties, as established in this Privacy Policy, and consequently transfer Personal Data outside the country they came from. For example, we may transfer personal data to marketing or communication agency or to measure the audience of our website.
Before we transfer any data to third parties, we make sure that said third parties, which receive the data, offer the necessary standards of data protection required by Applicable Data Protection Law, either due to mandatory legal requirements or due to data protection agreements or contractual instruments signed with the third parties in question. All international data transfers are undertaken in accordance with Applicable Data Protection Law.
The Website is not directed towards persons under the age of 18. We do not knowingly collect Personal Data from minors under the age of 18 who use the Website. If you become aware that a user under the age of 18 has used the Website, please contact SOPHiA GENETICS at privacy@sophiagenetics.com. If we become aware that a minor under 18 has provided us with Personal Data, SOPHiA GENETICS will take the necessary steps to have that Personal Data irrevocably removed.
Alternatively, you may notify us by email at privacy@sophiagenetics.com with the word “remove” in the subject header, and we will remove your name from our email recipient list within five (5) days. Opt-out is not possible for necessary services or other administrative and transactional notices.
If you have questions regarding this Privacy Policy or how your Personal Data are processed, please contact SOPHiA GENETICS’ Data Protection Officer, at SOPHiA GENETICS SA, La Piece, 12, CH-1180 Rolle, Switzerland, or privacy@sophiagenetics.com.
SOPHiA GENETICS products are for Research Use Only and not for use in diagnostic procedures unless specified otherwise.
SOPHiA DDM™ Dx Hereditary Cancer Solution, SOPHiA DDM™ Dx RNAtarget Oncology Solution and SOPHiA DDM™ Dx Homologous Recombination Deficiency Solution are available as CE-IVD products for In Vitro Diagnostic Use in the European Economic Area (EEA), the United Kingdom and Switzerland. SOPHiA DDM™ Dx Myeloid Solution and SOPHiA DDM™ Dx Solid Tumor Solution are available as CE-IVD products for In Vitro Diagnostic Use in the EEA, the United Kingdom, Switzerland, and Israel. Information about products that may or may not be available in different countries and if applicable, may or may not have received approval or market clearance by a governmental regulatory body for different indications for use. Please contact us at support@sophiagenetics.com to obtain the appropriate product information for your country of residence.
All third-party trademarks listed by SOPHiA GENETICS remain the property of their respective owners. Unless specifically identified as such, SOPHiA GENETICS’ use of third-party trademarks does not indicate any relationship, sponsorship, or endorsement between SOPHiA GENETICS and the owners of these trademarks. Any references by SOPHiA GENETICS to third-party trademarks is to identify the corresponding third-party goods and/or services and shall be considered nominative fair use under the trademark law.